Despatch and Delivery


Jewellery items will normally be despatched within 3-5 working days. 

Hair accessories will normally be despatched within 4 weeks.

If your order will be subject to any delay before shipping I will contact you to advise you of the despatch timescale.

If you require any item at short notice please contact me before making a purchase.

The despatch time for custom or bespoke items can be up to 6 weeks from the confirmation of your order. Before any custom order is placed you will be advised of the estimated despatch timescale

Despatch time is the usual time it takes for your order to be made and ready for posting.

Delivery time is the time it takes for your order to arrive at your address after it has been handed over to Royal Mail. UK delivery is expected to be 1-2 working days. 

These are not guaranteed delivery times as on occasions this can be longer, delays can occur for reasons beyond my prior knowledge or control such as postal disputes, extreme weather, pandemic, etc.

I will always do my very best to fulfill last minute requests, at busy times this may not be possible, but please do contact me before making a last minute purchase.

United Kingdom  

Orders under £150

Royal Mail 1st class signed for                  £4.50

  Orders over £150 
Royal Mail next day special delivery                 FREE
Your purchase will arrive in a recycled and recyclable cardboard postal box which conforms to Royal Mail large letter or small parcel size and will be sealed with a paper tape.
The gift boxes I use are also cardboard which is fully recyclable and are manufactured in Denmark specifically for jewellery products so do not contain tarnish-accelerating chemicals. To protect and secure your purchase during delivery a soft foam insert or cotton wadding may be used. I have not yet found a suitable alternative for the foam insert but the cotton wadding is made from 100% tarnish free cotton and is bio-degradable. The tissue paper I use is recyclable, chlorine and acid free and does not contain any tarnish accelerating chemicals so can be safely used with your jewellery. An anti-tarnish strip will also be included with your jewellery which will help to keep your jewellery shiny and tarnish free. I do recommend that the gift box and anti- tarnish strip are used to store your item.  
Any ribbons are sustainably manufactured from 100% recycled yarn certified by the GRS (global recycled standard) and by Oeko Tex, the global industry standard for textiles.